About Us

Optician helping a customer try on glasses in front of a wall of frames

Who we are

Who we are

"Helping people see and be healthy, regardless of their budget."

Inspired by a better vision of the optical industry, three Australians, Doron Kalinko, David Menning
and Tony Zhuang came together to create Vision Direct in 2006.

"Helping people see and be healthy, regardless of their budget."

Inspired by a better vision of the optical industry, three Australians, Doron Kalinko, David Menning, and Tony Zhuang came together to create SmartBuyGlasses in 2006.

From the beginning, we set out to disrupt the eyewear buying experience.

You know how it was back then. Choosing from a limited range of uninspiring frames on the optician’s wall, and then having to pay for the only type of lenses available.

Then only finding out the full price when your wallet was already open.

Vision Direct founders

From the beginning, we set out to disrupt the eyewear buying experience.

You know how it was back then. Choosing from a limited range of uninspiring frames on the optician’s wall, and then having to pay for the only type of lenses available.

Then only finding out the full price when your wallet was already open.

Smiling couple wearing glasses

The digital revolution changed things. 

It allowed us to provide people with more choice, and to make vision care affordable and easily accessible to all.

For over 20 years now, we’ve been doing just that – offering over 300 brands and 100,000 products, world-class service and optical expertise to happy customers worldwide.

The digital revolution changed things. 

It allowed us to provide people with more choice, and to make vision care affordable and easily accessible to all.

For over 20 years now, we’ve been doing just that – offering over 300 brands and 100,000 products, world-class service and optical expertise to happy customers worldwide.

Our vision is clear, and we want yours to be too.

Our vision is clear, and we want yours to be too.

Our leadership team

 We are proud to have a highly skilled and passionate international team, with our operations and leaders based all over the world.

Our cultural diversity helps us view the world from different perspectives.

Together, we channel our passion for helping people into creating the best experience possible for our customers.

Our leadership team

We are proud to have a highly skilled and passionate international team,
with our operations and leaders based all over the world.

Our cultural diversity helps us view the world from different perspectives. Together, we channel our
passion for helping people into creating the best experience possible for our customers.

Daniel Rossetto, COO at SmartBuyGlasses
Gaetan, Head of Digital at SmartBuyGlasses
Federico Vanni, Head of Inbound Marketing at SmartBuyGlasses

Daniel Rossetto

COO

Brazil

Gaëtan Girin

Head of Digital

France

Federico Vanni

Head of Organic Marketing​

Italy

Wendy Wen, Finance Manager at SmartBuyGlasses
Julia, RX Manager at SmartBuyGlasses
Taisiia, Merchandising Team Leader at SmartBuyGlasses
Luisa Delgado, OPS Project Manager at SmartBuyGlasses

Wendy Wen

Finance Manager

China

Julia Ritchie

Head of Prescription

United Kingdom

Taisiia Ivagina

Merchandising Team Leader

Russia

Luisa Delgado

Operations Project Manager

Colombia

Rafael Vasquez, AI CS Team Leader at SmartBuyGlasses
Elif, CS Senior Team Leader at SmartBuyGlasses
Crystal Liu, SC and Payments Supervisor at SmartBuyGlasses
Lok Chau, HK Warehouse Manager at SmartBuyGlasses

Rafael Vazquez

Customer Service Senior Team Leader

Spain

Elif Nisa Sencan

Customer Service Senior Team Leader

Turkey

Crystal Liu

Supply Chain Supervisor

China

Lok Chau

Logistics Manager

Hong Kong

Our values

Since the beginning, everything we’ve done has been driven by our core values.
We wouldn’t be where we are today without them and they’ll
continue to lead us into the future.

Our values remind us to always be:

Our values

Since the beginning, everything we’ve done has been driven by our core values.

We wouldn’t be where we are today without them and they’ll continue to lead us into the future.

Our values remind us to always be:

Our expertise​

For us, eyecare extends far beyond selling stylish frames and prescribing a range of lenses.
That’s why we’ve got our own in-house opticians to help you every step of the way.

Their in-depth knowledge and experience are invaluable when it comes to
answering your questions and giving you personalised advice.

Our expertise

For us, eyecare extends far beyond selling stylish frames and prescribing a range of lenses.

That’s why we’ve got our own in-house opticians to help you every step of the way.

Their in-depth knowledge and experience are invaluable when it comes to answering your questions and giving you personalised advice.

Where we are located

We’re proud to be a global company, with teams working across the world to bring you the best.

Our headquarters are in Hong Kong, where we also have a physical optical store and showroom for local customers. We also have offices in Shanghai, Italy, Vietnam, and the Philippines.

Map showing Vision Direct shipping from hubs in Hong Kong, Australia and the US to over 100 countries

We ship from multiple locations—including Italy, Hong Kong, Australia, and the US (via a partner drop-ship service)—so your order gets to you quickly, wherever you are.
We currently deliver to over 100 countries.

UNSDG Achievement Awards Hong Kong 2026

In 2026, Vision Direct received the Individual SDG Award – Goal 5: Gender Equality at the UNSDG Achievement Awards Hong Kong 2026 for our partnership with World Vision, supporting mothers and children in Zambia and Niger.

Since 2020, our sales-linked donations have helped fund:

  • Life-saving malaria treatment for 61,609 children
  • Diarrhoea treatment and essential medication for 46,549 children
  • Health education, counselling and nutrition support for 1,041 mothers and pregnant women.

Our partnership with World Vision continues through 2030.

We’re grateful to World Vision and the local teams delivering this work, and proud to turn everyday purchases into sustained support for mothers, children and their communities.

Vision Direct receives UNSDG Achievement Awards Hong Kong 2026
World Vision logo over a photo of smiling children

Giving back

Caring for people and our planet is one of our guiding principles. Through our charitable initiatives, we donate to some of the world’s most disadvantaged communities.

We’re also working hard to become more sustainable in our practices and products. For us this is the only way forward.

UNSDG Achievement Awards Hong Kong 2026

In 2026, SmartBuyGlasses received the Individual SDG Award – Goal 5: Gender Equality at the UNSDG Achievement Awards Hong Kong 2026 for our partnership with World Vision, supporting mothers and children in Zambia and Niger.

Since 2020, our sales-linked donations have helped fund life-saving malaria treatment for 61,609 children, diarrhoea treatment and essential medication for 46,549 children, and health education, counselling and nutrition support for 1,041 mothers and pregnant women. Our partnership with World Vision continues through 2030.

We’re grateful to World Vision and the local teams delivering this work, and proud to turn everyday purchases into sustained support for mothers, children and their communities.

Giving back

Caring for people and our planet is one of our guiding principles.

Through our charitable initiatives, we donate to some of the world’s most disadvantaged communities.

We are also working hard to become more sustainable in our practices and products. For us this is the
only way forward.

Our eyes are open ​

We’re always on the lookout for entrepreneurial, curious, and passionate people who would like to join us on our journey to make the world better.

If you’d like to be a part of our mission, check out our open positions!

Explore the opportunities

Vision Direct team members working together

Our eyes are open

We’re always on the lookout for entrepreneurial, curious, and passionate people who would like to join us on our journey to make the world better.

If you’d like to be a part of our mission, check out our open positions!

Explore the opportunities