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    • - Full Refund & Exchanges Within 100 Days
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    Best Price Guarantee

    Best Price Guarantee* ?Find a Lower Online Price and We'll Match It!

    Largest range, best service, amazing prices! Look out for items marked "Best Price Guarantee", and if you can find designer sunglasses and eyeglasses at a lower price elsewhere, we'll match that price! Simply let us know within 14 days of placing your order, and we'll wire the difference right back into your account.

    Simply send an email to our customer service: customerservice@visiondirect.com.au and provide us the website address of the lower-priced item. We'll verify it according to our guidelines and if it's the exact same model number and colour, we'll match the price!

    We gladly match the price with the following guidelines:

    *The Best Price Guarantee is valid on:

    The Best Price Guarantee applies to eyeglasses frames and sunglasses only and does not apply to prescription or contact lenses. Any exact, identical brand name glasses model sold online by an Authorized Australia dealer as designated by the official distributor/manufacturer. Colours and sizes must be identical. Any item currently in stock and available for purchase on another website that is also available in the same size, style, and colour on www.visiondirect.com.au The item is available on other websites for shipping to your address. Selected eyeglass frames or sunglasses. Prescription lenses and contact lenses are excluded. We include all applicable shipping and other costs of the other website to make a proper cost comparison The Best Price Guarantee is limited to 14 days after you placed your order on www.visiondirect.com.au.

    When does the Best Price Guarantee not apply?

    We are unable to offer the Best Price Guarantee under the following circumstances (including, but not limited to):

    The offer cannot be combined with a promotion code. Special promotions such as coupon codes, rebates, gift certificates and " buy one, get one free " are not eligible for the Best Price Guarantee. The difference amount is minimum 1 AUD We do not honor other retailers' misprinted or falsely advertised prices for the Best Price Guarantee. Purchases for resale or commercial purposes are not eligible for the Best Price Guarantee. This offer does not apply to items advertised below our cost. We will not price match prescription lenses or contact lenses. The best price guarantee applies to eyeglass frames and sunglasses only. Items on websites that are auction sites, unauthorized dealer sites and/or discount sites. Items that are out of stock, open-box, clearance, outlet center products and/or refurbished items. Items that are not in stock, ready for shipping on other websites

    What happens after I submit my request?

    Within 14 days of your purchase date, VisionDirect will verify and match the lower price and credit your credit card for the price difference assuming the above requirements apply and are met. The item must be currently available on www.visiondirect.com.au in the same size, style, and colour.

    If you have not made your purchase at the time of applying for the Best Price Guarantee, we can place the order for you at the matched price upon approval.

    Price difference applies to the full cost of the item including tax and shipping (subtracting any promotions). There's a limit of one guarantee claim per item, per order. The difference amount is minimum 1 AUD.

    We reserve the right to verify another online company's product availability, authorized dealer status, and price before issuing a price match credit.

    • - Claim rebate on prescription sunglasses, prescription eyeglasses or contact lenses
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    • We offer free basic 1.5 index lenses on all prescription eyeglasses. We provide opportunities to upgrade and add features during checkout. We make shopping online for your glasses simple, efficient and safe.
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How to Adjust Glasses 

How to Adjust Glasses

Not only is it uncomfortable when your glasses don’t fit, but it also affects your quality of vision. When your optician gives you measurements, such as your pupillary distance, it’s based on your glasses fitting correctly. Keep reading to learn how to adjust glasses to improve the fit for both comfort and the best vision. 


The first thing to consider when learning how to adjust glasses, is the frame material you are working with. Wire frames and plastic frames will need to be handled differently. For instance, many plastic frame glasses do not come with adjustable nose pads. When it comes to how to adjust plastic glasses bridge, you should try heating up your glasses with a hair dryer for 5 seconds on low heat, or in hot water for about 30 seconds. 


To tell whether or not it’s necessary to adjust glasses, set the glasses on a flat surface with the arms open. The back of the arms and the bottoms of the lenses should all be touching the flat surface if they are fit correctly.

How to adjust glasses when...

The lenses are different distances from your eyes

To adjust glasses when your left lens is closer to your eye, you can bend in on the left temple of the arm and out on the right temple at the same time. Bend the opposite way if your right lens is the one closest to your eye. To adjust glasses with ease, try heating up the area briefly with a hair dryer or in warm water first. 


The lenses are different heights

Again, for lenses that are different heights you’ll need to know how to adjust glasses arms. If the left lens is higher, you’ll want to bend down the temple at the hinge of the arm on the left side. Do the opposite if the right lens is higher. 


They’re sliding off your nose 

If your glasses are sliding off your nose, then it’s possible the nose pads aren’t adjusted properly. If you have adjustable nose pads, simply push them closer together with your fingers until they fit properly, without leaving marks. If you don’t have adjustable nose pads, you can heat up the temples and push slightly inwards and down. If your glasses are plastic, you may also want to heat up the bridge of the nose before bending. 

If your nose pads are leaving marks, do the opposite motion with the nose pads or temples. 


They’re too tight around your ears

If your glasses are too tight around your ears, bend the end of the arms out and up. Again, if your glasses don’t bend easily, you can always heat them up where you intend to bend them. 

Once you know how to adjust glasses, the next step is learning more about the right glasses measurements for your head. Finally, you can click here to read about the benefits of titanium frame glasses. 


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