Do you have a physical location in Sydney?

Yes! We have an appointment-only Vision Direct Service Hub in Zetland, Sydney. You can visit us to collect or return your online order, or reglaze your glasses.

How to book your visit:

1. Go to our Help page, open our contact form and select “Zetland Service Hub - Book an appointment” under “What’s your question about?”
2. Submit the form and our team will confirm your appointment time.
3. We are located on Level 1 inside a secure building. When you arrive at the building entrance, use the intercom next to the lift and our team will buzz you in.

Vision Direct Service Hub
Suite 48, Level 1
1–5 Link Road
Zetland NSW 2017
Sydney, Australia

Opening hours: Monday - Friday, 11:00 AM - 3:30 PM (by appointment only)

To know more about our Service Hub, please read here.