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    Best Price Guarantee

    Best Price Guarantee* ?Find a Lower Online Price and We'll Match It!

    Largest range, best service, amazing prices! Look out for items marked "Best Price Guarantee", and if you can find designer sunglasses and eyeglasses at a lower price elsewhere, we'll match that price! Simply let us know within 14 days of placing your order, and we'll wire the difference right back into your account.

    Simply send an email to our customer service: customerservice@visiondirect.com.au and provide us the website address of the lower-priced item. We'll verify it according to our guidelines and if it's the exact same model number and colour, we'll match the price!

    We gladly match the price with the following guidelines:

    *The Best Price Guarantee is valid on:

    The Best Price Guarantee applies to eyeglasses frames and sunglasses only and does not apply to prescription or contact lenses. Any exact, identical brand name glasses model sold online by an Authorized Australia dealer as designated by the official distributor/manufacturer. Colours and sizes must be identical. Any item currently in stock and available for purchase on another website that is also available in the same size, style, and colour on www.visiondirect.com.au The item is available on other websites for shipping to your address. Selected eyeglass frames or sunglasses. Prescription lenses and contact lenses are excluded. We include all applicable shipping and other costs of the other website to make a proper cost comparison The Best Price Guarantee is limited to 14 days after you placed your order on www.visiondirect.com.au.

    When does the Best Price Guarantee not apply?

    We are unable to offer the Best Price Guarantee under the following circumstances (including, but not limited to):

    The offer cannot be combined with a promotion code. Special promotions such as coupon codes, rebates, gift certificates and " buy one, get one free " are not eligible for the Best Price Guarantee. The difference amount is minimum 1 AUD We do not honor other retailers' misprinted or falsely advertised prices for the Best Price Guarantee. Purchases for resale or commercial purposes are not eligible for the Best Price Guarantee. This offer does not apply to items advertised below our cost. We will not price match prescription lenses or contact lenses. The best price guarantee applies to eyeglass frames and sunglasses only. Items on websites that are auction sites, unauthorized dealer sites and/or discount sites. Items that are out of stock, open-box, clearance, outlet center products and/or refurbished items. Items that are not in stock, ready for shipping on other websites

    What happens after I submit my request?

    Within 14 days of your purchase date, VisionDirect will verify and match the lower price and credit your credit card for the price difference assuming the above requirements apply and are met. The item must be currently available on www.visiondirect.com.au in the same size, style, and colour.

    If you have not made your purchase at the time of applying for the Best Price Guarantee, we can place the order for you at the matched price upon approval.

    Price difference applies to the full cost of the item including tax and shipping (subtracting any promotions). There's a limit of one guarantee claim per item, per order. The difference amount is minimum 1 AUD.

    We reserve the right to verify another online company's product availability, authorized dealer status, and price before issuing a price match credit.

    • - Claim rebate on prescription sunglasses, prescription eyeglasses or contact lenses
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    • We offer free basic 1.5 index lenses on all prescription eyeglasses. We provide opportunities to upgrade and add features during checkout. We make shopping online for your glasses simple, efficient and safe.
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Eyeglasses | Optical Centre VisionDirect AU

How to get prescription glasses online?

As the world turns to self isolation to curb the spread of the coronavirus outbreak, we are unable to get into physical retail stores. If you find yourself needing to replace your glasses or lose your prescription details during this time, we can help. Read on to discover more about online eye tests, how to get a free online glasses prescription with SmartBuyGlasses and how to buy prescription glasses at home.

What's an online eye test? 

An online eye test is really a vision test that is designed to measure your visual acuity and refractive error. It’s also possible to be tested online for colour blindness and contrast sensitivity. An online eye test is incredibly useful especially during the COVID-19 pandemic in case you break or lose your glasses and need to order new ones online but can’t remember your prescription details. SmartBuyGlasses offers an online eye test called the Lens Scanner, that provides your prescription details- see below for more information.

Remember, an online eye test doesn’t replace a visit to your optometrist as you aren’t able to check your eye health online. You should still continue to have an in-person eye exam every two years so your optometrist can ensure you don’t have conditions like cataracts, glaucoma or macular degeneration.

How do you read a glasses prescription? 

It can seem confusing at first to understand what all the numbers and words on your prescription really mean. You might notice on your glasses themselves, at the temples, you can find your glasses measurements. They are represented by three consecutive numbers that are separated by dots, dashes, or vertical bars. They show the lens width, bridge size, and temple arm length. Some frames even offer the fourth number, which refers to the height of the frames. We’ve put together a helpful article on how to read your prescription here.       

What’s the Lens Scanner app? 

Lens Scanner is a prescription reader app, powered by 6 over 6, which allows people who already own prescription eyeglasses, but don’t remember their prescription details, to extract their eyeglasses prescription through their phone. It’s free, user-friendly and time-saving. It goes without saying that the Lens Scanner is revolutionising how people buy prescription glasses online. You no longer need to go to an eye clinic just to get your current eyeglasses prescription. Thanks to this new technology, eye health care is becoming even more convenient and accessible from home. 

How can I get my online glasses prescription?

By using our Lens Scanner app and following these easy instructions you can quickly and conveniently find your prescription online and for free!

Find it on the Apple or Google Play store & we’ll show you how to sync it with your laptop or computer. In order to use Lens Scanner you must have a smartphone and a computer/laptop that has a 12” screen or larger.

Any card from your wallet will do. Place it on your computer screen for size calibration.

Place your current prescription glasses between your phone and the computer screen & follow our app’s instructions.Through the manipulation of light coming from your digital screen and thanks to the magnetic part of your card, the app is able to retrieve the optical parameters of your current eyeglasses.

Don’t worry, it’s easy. Just place the magnetic card on your forehead & snap a picture with your phone. 

It’s that simple! Once the app has finished scanning your lenses, you will receive your complete and ready-to-use eyeglasses prescription.  Your glasses prescription will be automatically saved and added to any glasses you’d like to purchase. The big question now is what glasses you should buy?  



How can I buy contact lenses online?

Currently, the SmartBuyGlasses Lens Scanner app only provides prescription details for glasses wearers. There are a number of differences between glasses and contact lens prescriptions due to the differing nature of their vision correction. These differences range from the distance they sit from your eye and the way in which they are regulated by official medical bodies, to the way they are designed for your optical needs. We have a full guide explaining more about contact lens prescriptions here. In the meantime, if you know your prescription details for your contact lenses, you can safely shop from home and buy them from SmartBuyGlasses quickly and easily online here. 

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