• - Fast Domestic & International Delivery*
    • - Online Order Tracking + Secure Service with Leading Delivery Companies
    • - FREE SHIPPING for orders over $AU99
    • More Info >
    • - Full Refund & Exchanges Within 100 Days
    • - 2 Year Warranty on ALL Sunglasses & Eyeglasses
    • - 2 Year Warranty on ALL Prescription Eyewear
    • - 3 Month Warranty on ALL Contact Lenses
    • More Info >
  • x
    Best Price Guarantee

    Best Price Guarantee* ?Find a Lower Online Price and We'll Match It!

    Largest range, best service, amazing prices! Look out for items marked "Best Price Guarantee", and if you can find designer sunglasses and eyeglasses at a lower price elsewhere, we'll match that price! Simply let us know within 14 days of placing your order, and we'll wire the difference right back into your account.

    Simply send an email to our customer service: customerservice@visiondirect.com.au and provide us the website address of the lower-priced item. We'll verify it according to our guidelines and if it's the exact same model number and colour, we'll match the price!

    We gladly match the price with the following guidelines:

    *The Best Price Guarantee is valid on:

    The Best Price Guarantee applies to eyeglasses frames and sunglasses only and does not apply to prescription or contact lenses. Any exact, identical brand name glasses model sold online by an Authorized Australia dealer as designated by the official distributor/manufacturer. Colours and sizes must be identical. Any item currently in stock and available for purchase on another website that is also available in the same size, style, and colour on www.visiondirect.com.au The item is available on other websites for shipping to your address. Selected eyeglass frames or sunglasses. Prescription lenses and contact lenses are excluded. We include all applicable shipping and other costs of the other website to make a proper cost comparison The Best Price Guarantee is limited to 14 days after you placed your order on www.visiondirect.com.au.

    When does the Best Price Guarantee not apply?

    We are unable to offer the Best Price Guarantee under the following circumstances (including, but not limited to):

    The offer cannot be combined with a promotion code. Special promotions such as coupon codes, rebates, gift certificates and " buy one, get one free " are not eligible for the Best Price Guarantee. The difference amount is minimum 1 AUD We do not honor other retailers' misprinted or falsely advertised prices for the Best Price Guarantee. Purchases for resale or commercial purposes are not eligible for the Best Price Guarantee. This offer does not apply to items advertised below our cost. We will not price match prescription lenses or contact lenses. The best price guarantee applies to eyeglass frames and sunglasses only. Items on websites that are auction sites, unauthorized dealer sites and/or discount sites. Items that are out of stock, open-box, clearance, outlet center products and/or refurbished items. Items that are not in stock, ready for shipping on other websites

    What happens after I submit my request?

    Within 14 days of your purchase date, VisionDirect will verify and match the lower price and credit your credit card for the price difference assuming the above requirements apply and are met. The item must be currently available on www.visiondirect.com.au in the same size, style, and colour.

    If you have not made your purchase at the time of applying for the Best Price Guarantee, we can place the order for you at the matched price upon approval.

    Price difference applies to the full cost of the item including tax and shipping (subtracting any promotions). There's a limit of one guarantee claim per item, per order. The difference amount is minimum 1 AUD.

    We reserve the right to verify another online company's product availability, authorized dealer status, and price before issuing a price match credit.

    • - Claim rebate on prescription sunglasses, prescription eyeglasses or contact lenses
    • - Vision Direct is a recognized online optical provider by Medibank and Bupa
    • - Click for more info about our health fund partners
    • More Info >
    • We offer free basic 1.5 index lenses on all prescription eyeglasses. We provide opportunities to upgrade and add features during checkout. We make shopping online for your glasses simple, efficient and safe.
TOLL FREE 1-800-958-277
  • - Available Mon-Fri, from 9AM - 6PM AEST

Vision Direct is a recognized optical provider for NIB Health Insurance

About NIB Group


NIB Health Insurance (stands for Newcastle Industrial Benefits) was established in 1952 to provide health insurance for workers at the BHP Steelworks in the NSW Hunter Region . It is now one of the fastest growing health funds in Australia and has expanded operations to New Zealand. NIB Group provides affordable health and medical insurance to over 1.6 million Australian and New Zealand residents. NIB also provides health insurance to more than 190,000 international students and workers in Australia. 

NIB was the first private health insurance fund to list on the Australian Securities Exchange In 2007.

In 2013, NIB launched Whitecoat, Australia’s largest online directory of healthcare professionals. 


What makes NIB different


NIB aims to offer Australians the right level of healthcare for their needs at an affordable price. Their mission is “to help people access and afford world class healthcare when and where needed.”

NIB healthcare Plans are easy to understand and easy to claim on, and the company prides itself on product innovation, value for money and top-notch customer service.


Types of Coverage


With a wide variety of health coverage plans, NIB health cover can be tailored to suit to individual needs and budget. At the base level for singles, couples and family, there are five types of hospital cover:

Basic Essential Hospital Plus: Cover for the basics, including emergency ambulance, and accidental injury.

Bronze Hospital Plus: The basics, as well as a budget-friendly selection of common procedures.

Silver Hospital: More than the basics, without paying for things you’re less likely to need.

Silver Advantage Hospital Plus: A high level of hospital cover, which excludes pregnancy and some other procedures.

Gold Top Hospital: The highest level of cover available, covering you for everything.


NIB Group Extras


Core Extras: Cover for the essentials, including optical, dental and physiotherapy, with 60% back on each visit, up to your annual limit.

Core Extras Boost: Just like core extras, but with higher annual limits.

Core and Wellbeing Extras: Additional services, such as remedial massage and chiropractic on top of Core Extras.

Top Extras: An extensive range of services with higher annual limits, and 75% back on each visit, up to your annual limit.

One may choose to combine a hospital coverage of choice along with an extras package suiting one's need and budget.

For overseas visitors, NIB offers a (i) budget visitor cover or (ii) a basic visitor cover - which can be combined with one of the four extras cover of choice.

NIB health insurance has agreements with over 70% of the private hospitals in Australia. In fact, NIB has agreements with private and day hospitals in every state. 

Extras insurance covers means that you can claim for treatments that are not typically covered by medicare such as a new pair of prescription glasses, dental check up and physiotherapy. NIB Group offers 4 types of Extras covers, each of which include Optical items. It’s important to select a cover that includes all the services you want to use and the annual amount that you’d want to claim each year per category.


Optical services are covered by NIB Group with the following plans:


  1. Core Extras- Annual limit of up to $250 
  2. Core Extras Boost- Annual limit of up to $300
  3. Core and Wellbeing Extras- Annual limit of up to $250 
  4. Top Extras- Annual limit of up to $350 


Optical Coverage by NIB Group on VisionDirect


Almost all NIB Group Extras policies cover prescription lenses (including frames when invoiced together) and contact lenses. When you shop at VisionDirect, you can get a rebate on the following:

VisionDirect is a recognized optical provider for NIB group Health Insurance. So, if you have an Extras policy with optical cover, you are eligible for rebates from Credit Union Australia when shopping prescription eyewear with us. Typically, optical covers are valid for 1 calendar or financial year and if benefits are left unused until then, they expire and don’t accrue at the end of the period.


How to get your NIB Group Claim


Follow these steps to claim for NIB Group optical items

For more information, visit this page


VisionDirect’s Ocular Expertise Just a Click Away


No more confusion when you visit your optician! With VisionDirect’s optical centre and blog, you are set up for success. Once you have determined that you need glasses, and your doctor has given you your prescription, you can easily shop online, and save time, money, hassle as well as have a wide variety of options as far as style goes. From guides on tips for the right fit, to choosing glasses, science behind vision problems like myopiahyperopiaastigmatism, you’ll even learn the differences between contact lenses and glasses prescription.


VisionDirect has brought to you its revolutionary Virtual Try-On(VTO) Tool and lens scanner to make online shopping easier than ever before.The VTO is like an online mirror, allowing you to see yourself wearing hundreds of eyeglasses before you buy them in 2 easy steps.

Step 1: record your selfie video. Follow our simple process where we show you how to use your your desktop or mobile camera to record a quick, five-second selfie video.

Step 2: try on glasses online! Go to the brand page of any glasses you’d like to virtually try on. Then, filter by ‘virtual try-on’ in the special features option. You can see yourself wearing any of the glasses that appear! We have over 5,000 pairs of eyeglasses and 6,000 pairs of sunglasses just a few clicks away from appearing on your face!


At VisionDirect, with HD prescription lenses, you have access to the finest, most durable, clear vision with the same lenses thanks to their scratch-resistance, anti-reflective coating, UV 400 and superhydrophobic protection.


VisionDirect also offers  zFORT™ blue light blocking glasses, helping you limit your exposure to the potentially damaging effects of blue light such as premature eye ageing and vision problems. Don’t wait any longer. Discover more than 180 designer eyewear brands, over 80,000 pairs of sunglasses and eyeglasses at VisionDirect. Shop now!


We have also got a free online tool to easily measure your pupillary distance. We recommend this as it is fast, easy and accurate. All you need is a smartphone or webcam and to follow 4 easy steps. Do you already have a broken pair of glasses and want to order a new pair? Our Lens Scanner application allows you to get your current prescription details free of charge within minutes without having to go to an eye doctor. The Lens Scanner is also a pupillary distance measurement app, so you will get all the details you need to buy a new pair of prescription eyeglasses.


At VisionDirect, not only do you get the easiest shopping experience ever, but you also get personalised assistance from our in-house optician who works with our optical lab to ensure you get the best vision and comfort possible with your new glasses.



  • Check with nib whether you are eligible for an optical rebate. You can find nib contact details here.
  • Purchase your prescription glasses, sunglasses or contact lenses from VisionDirect and download your invoice here after delivery.
  • Send your invoice to nib and claim your optical rebate.

Please note: The following lenses are not eligible for a rebate:

  • Progressive lenses

  • Prescription lenses with a sphere (SPH) value higher than +/- 3.00


Contact us or read our FAQ. Find out more about our selection of premium prescription lenses here.



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