• - Fast Domestic & International Delivery*
    • - Online Order Tracking + Secure Service with Leading Delivery Companies
    • - FREE SHIPPING for orders over $AU99
    • More Info >
    • - Full Refund & Exchanges Within 100 Days
    • - 2 Year Warranty on ALL Sunglasses & Eyeglasses
    • - 2 Year Warranty on ALL Prescription Eyewear
    • - 3 Month Warranty on ALL Contact Lenses
    • More Info >
  • x
    Best Price Guarantee

    Best Price Guarantee* ?Find a Lower Online Price and We'll Match It!

    Largest range, best service, amazing prices! Look out for items marked "Best Price Guarantee", and if you can find designer sunglasses and eyeglasses at a lower price elsewhere, we'll match that price! Simply let us know within 14 days of placing your order, and we'll wire the difference right back into your account.

    Simply send an email to our customer service: customerservice@visiondirect.com.au and provide us the website address of the lower-priced item. We'll verify it according to our guidelines and if it's the exact same model number and colour, we'll match the price!

    We gladly match the price with the following guidelines:

    *The Best Price Guarantee is valid on:

    The Best Price Guarantee applies to eyeglasses frames and sunglasses only and does not apply to prescription or contact lenses. Any exact, identical brand name glasses model sold online by an Authorized Australia dealer as designated by the official distributor/manufacturer. Colours and sizes must be identical. Any item currently in stock and available for purchase on another website that is also available in the same size, style, and colour on www.visiondirect.com.au The item is available on other websites for shipping to your address. Selected eyeglass frames or sunglasses. Prescription lenses and contact lenses are excluded. We include all applicable shipping and other costs of the other website to make a proper cost comparison The Best Price Guarantee is limited to 14 days after you placed your order on www.visiondirect.com.au.

    When does the Best Price Guarantee not apply?

    We are unable to offer the Best Price Guarantee under the following circumstances (including, but not limited to):

    The offer cannot be combined with a promotion code. Special promotions such as coupon codes, rebates, gift certificates and " buy one, get one free " are not eligible for the Best Price Guarantee. The difference amount is minimum 1 AUD We do not honor other retailers' misprinted or falsely advertised prices for the Best Price Guarantee. Purchases for resale or commercial purposes are not eligible for the Best Price Guarantee. This offer does not apply to items advertised below our cost. We will not price match prescription lenses or contact lenses. The best price guarantee applies to eyeglass frames and sunglasses only. Items on websites that are auction sites, unauthorized dealer sites and/or discount sites. Items that are out of stock, open-box, clearance, outlet center products and/or refurbished items. Items that are not in stock, ready for shipping on other websites

    What happens after I submit my request?

    Within 14 days of your purchase date, VisionDirect will verify and match the lower price and credit your credit card for the price difference assuming the above requirements apply and are met. The item must be currently available on www.visiondirect.com.au in the same size, style, and colour.

    If you have not made your purchase at the time of applying for the Best Price Guarantee, we can place the order for you at the matched price upon approval.

    Price difference applies to the full cost of the item including tax and shipping (subtracting any promotions). There's a limit of one guarantee claim per item, per order. The difference amount is minimum 1 AUD.

    We reserve the right to verify another online company's product availability, authorized dealer status, and price before issuing a price match credit.

    • - Claim rebate on prescription sunglasses, prescription eyeglasses or contact lenses
    • - Vision Direct is a recognized online optical provider by Medibank and Bupa
    • - Click for more info about our health fund partners
    • More Info >
    • We offer free basic 1.5 index lenses on all prescription eyeglasses. We provide opportunities to upgrade and add features during checkout. We make shopping online for your glasses simple, efficient and safe.
TOLL FREE 1-800-958-277
  • - Available Mon-Fri, from 9AM - 6PM AEST


Vision Direct is a recognized optical provider for HBF Health Insurance

About HBF


HBF was established in 1941 as the Metropolitan Hospitals Benefit Fund of Western Australia, with the objective of providing affordable health services to Western Australians. It is a non-profit health fund and is headquartered in Perth. HBF has more than a million members nationally with the majority of these in Western Australia. With 18 branches, HBF is Western Australia's largest health insurance provider. As HBF is owned by its members, all profits from premiums received are reinvested to allow the fund to continue to provide new or improved benefits to its members.


Who are covered


HBF has various insurance products and packages designed to suit specific needs of singles, couples, families, single parents and overseas visitors.


Types of Coverage


HBF Health Insurance offers a variety of Hospital and Extras policy options that are easy to use to its members. It offers five Hospital Cover options; Basic plus, Bronze plus, Silver, Silver Plus and Gold. HBF also provides a choice of 5 Extras options, varying progressively from the affordable Basic to Flex 50, to Flex 60, to Complete 60 to the comprehensive Top 70 option that includes a broad list of benefits with progressive higher limits. HBF Hospital covers can be combined with the Extras options as needed to suit individual needs, lifestyle and budget of singles, couples, families, single parents and overseas visitors.


For the overseas visitors or students, HBF offers a range of health cover options including:

Working Visa Hospital Cover & Flex 50 Extras. 

Working Visa Hospital and Medical Cover & Complete 60 Extras. 

Standard Overseas Visitors Cover & Basic Extras. 

Standard Overseas Visitors Cover & Flex 50 Extras. 


Health & Support Programs


HBF has partnered with a number of organisations to let its members access a rage of support and health programs. It has partnered with Pharmacy 777 for weight loss program and Flue vaccination suitable for those aged 10 to 64. It has also partnered with Chemo@home to provide chemotherapy and other medical infusions for chronic illnesses in the comfort of one’s home. HBF Coach program helps one to take control of one’s heart condition with a six-month telephone support program for cardiovascular disease and Type 2 Diabetes. HBF Health Navigator provides extra support to help members navigate the complexities of the healthcare system post hospitalisation.


Why get HBF’s Extras Cover?


Generally, you don’t receive benefits for extra services such as optical, dental treatment and physiotherapy from Medicare. Without a cover for Extras, you’d have to pay the full cost of the treatment out of your pocket.


It’s important to select the level of cover that suits your needs best.Annual limits refer to the maximum amount of money you can claim for a particular service in a given calendar year. If you are buying an extras policy for the first time or upgrading your policy, you may need to serve a waiting period. This is a set amount of time during which benefits cannot be claimed.


Optical services are covered by HBF in their following plans:

  1. Basic Extras- Annual limit of up to $160 and 2 months waiting period
  2. Flex 50- Annual limit of up to $200 and 2 months waiting period
  3. Flex 60- Annual limit of up to $220 and 2 months waiting period
  4. Complete 60- Annual limit of up to $250 and 2 months waiting period
  5. Top 70- Annual limit of up to $275 and 2 months waiting period


Optical Coverage by HBF on VisionDirect


Almost all HBF Extras policies cover prescription lenses (including frames when invoiced together) and contact lenses. When you shop at VisionDirect, you can get a rebate on the following:

VisionDirect is a recognized optical provider for HBF Health Insurance. So, if you have an Extras policy with optical cover, you are eligible for rebates from HBF when shopping prescription eyewear with us. Typically, optical covers are valid for 1 calendar or financial year and if benefits are left unused until then, they expire and don’t accrue at the end of the period.


How to get your HBF claim


Follow these steps to claim for HBF optical items

For more information, visit this page


VisionDirect’s Ocular Expertise Just a Click Away


No more confusion when you visit your optician! With VisionDirect’s optical centre and blog, you are set up for success. Once you have determined that you need glasses, and your doctor has given you your prescription, you can easily shop online, and save time, money, hassle as well as have a wide variety of options as far as style goes. From guides on tips for the right fit, to choosing glasses, science behind vision problems like myopiahyperopiaastigmatism, you’ll even learn the differences between contact lenses and glasses prescription.


VisionDirect has brought to you its revolutionary Virtual Try-On(VTO) Tool and lens scanner to make online shopping easier than ever before.The VTO is like an online mirror, allowing you to see yourself wearing hundreds of eyeglasses before you buy them in 2 easy steps.

Step 1: record your selfie video. Follow our simple process where we show you how to use your your desktop or mobile camera to record a quick, five-second selfie video.

Step 2: try on glasses online! Go to the brand page of any glasses you’d like to virtually try on. Then, filter by ‘virtual try-on’ in the special features option. You can see yourself wearing any of the glasses that appear! We have over 5,000 pairs of eyeglasses and 6,000 pairs of sunglasses just a few clicks away from appearing on your face!


At VisionDirect, with HD prescription lenses, you have access to the finest, most durable, clear vision with the same lenses thanks to their scratch-resistance, anti-reflective coating, UV 400 and superhydrophobic protection.


VisionDirect also offers  zFORT™ blue light blocking glasses, helping you limit your exposure to the potentially damaging effects of blue light such as premature eye ageing and vision problems. Don’t wait any longer. Discover more than 180 designer eyewear brands, over 80,000 pairs of sunglasses and eyeglasses at VisionDirect. Shop now!


We have also got a free online tool to easily measure your pupillary distance. We recommend this as it is fast, easy and accurate. All you need is a smartphone or webcam and to follow 4 easy steps. Do you already have a broken pair of glasses and want to order a new pair? Our Lens Scanner application allows you to get your current prescription details free of charge within minutes without having to go to an eye doctor. The Lens Scanner is also a pupillary distance measurement app, so you will get all the details you need to buy a new pair of prescription eyeglasses.


At VisionDirect, not only do you get the easiest shopping experience ever, but you also get personalised assistance from our in-house optician who works with our optical lab to ensure you get the best vision and comfort possible with your new glasses.





  • Check with HBF whether you are eligible for an optical rebate. You can find HBF online contact details here.
  • Purchase your prescription glasses, sunglasses or contact lenses from VisionDirect and download your invoice here after delivery.
  • Send your invoice to HBF and claim your optical rebate.

Please note: The following lenses are not eligible for a rebate:

  • Progressive lenses

  • Prescription lenses with a sphere (SPH) value higher than +/- 3.00


Contact us or read our FAQ. Find out more about our selection of premium prescription lenses here.



All clear? Start shopping now!


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  • Saved Prescriptions
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  • Exclusive Discounts and Sales
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