• - Fast Domestic & International Delivery*
    • - Online Order Tracking + Secure Service with Leading Delivery Companies
    • - FREE SHIPPING for orders over $AU99
    • More Info >
    • - Full Refund & Exchanges Within 100 Days
    • - 2 Year Warranty on ALL Sunglasses & Eyeglasses
    • - 2 Year Warranty on ALL Prescription Eyewear
    • - 3 Month Warranty on ALL Contact Lenses
    • More Info >
  • x
    Best Price Guarantee

    Best Price Guarantee* ?Find a Lower Online Price and We'll Match It!

    Largest range, best service, amazing prices! Look out for items marked "Best Price Guarantee", and if you can find designer sunglasses and eyeglasses at a lower price elsewhere, we'll match that price! Simply let us know within 14 days of placing your order, and we'll wire the difference right back into your account.

    Simply send an email to our customer service: customerservice@visiondirect.com.au and provide us the website address of the lower-priced item. We'll verify it according to our guidelines and if it's the exact same model number and colour, we'll match the price!

    We gladly match the price with the following guidelines:

    *The Best Price Guarantee is valid on:

    The Best Price Guarantee applies to eyeglasses frames and sunglasses only and does not apply to prescription or contact lenses. Any exact, identical brand name glasses model sold online by an Authorized Australia dealer as designated by the official distributor/manufacturer. Colours and sizes must be identical. Any item currently in stock and available for purchase on another website that is also available in the same size, style, and colour on www.visiondirect.com.au The item is available on other websites for shipping to your address. Selected eyeglass frames or sunglasses. Prescription lenses and contact lenses are excluded. We include all applicable shipping and other costs of the other website to make a proper cost comparison The Best Price Guarantee is limited to 14 days after you placed your order on www.visiondirect.com.au.

    When does the Best Price Guarantee not apply?

    We are unable to offer the Best Price Guarantee under the following circumstances (including, but not limited to):

    The offer cannot be combined with a promotion code. Special promotions such as coupon codes, rebates, gift certificates and " buy one, get one free " are not eligible for the Best Price Guarantee. The difference amount is minimum 1 AUD We do not honor other retailers' misprinted or falsely advertised prices for the Best Price Guarantee. Purchases for resale or commercial purposes are not eligible for the Best Price Guarantee. This offer does not apply to items advertised below our cost. We will not price match prescription lenses or contact lenses. The best price guarantee applies to eyeglass frames and sunglasses only. Items on websites that are auction sites, unauthorized dealer sites and/or discount sites. Items that are out of stock, open-box, clearance, outlet center products and/or refurbished items. Items that are not in stock, ready for shipping on other websites

    What happens after I submit my request?

    Within 14 days of your purchase date, VisionDirect will verify and match the lower price and credit your credit card for the price difference assuming the above requirements apply and are met. The item must be currently available on www.visiondirect.com.au in the same size, style, and colour.

    If you have not made your purchase at the time of applying for the Best Price Guarantee, we can place the order for you at the matched price upon approval.

    Price difference applies to the full cost of the item including tax and shipping (subtracting any promotions). There's a limit of one guarantee claim per item, per order. The difference amount is minimum 1 AUD.

    We reserve the right to verify another online company's product availability, authorized dealer status, and price before issuing a price match credit.

    • - Claim rebate on prescription sunglasses, prescription eyeglasses or contact lenses
    • - Vision Direct is a recognized online optical provider by Medibank and Bupa
    • - Click for more info about our health fund partners
    • More Info >
    • We offer free basic 1.5 index lenses on all prescription eyeglasses. We provide opportunities to upgrade and add features during checkout. We make shopping online for your glasses simple, efficient and safe.
TOLL FREE 1-800-958-277
  • - Available Mon-Fri, from 9AM - 6PM AEST

Free for Vloggers Program – Terms and Conditions

For the “Free for Vloggers” program the following terms and conditions apply:

1. VisionDirect (we) offers free sunglasses to vloggers (you) based in Australia in the “Free for Vloggers” program (the program).
2. Entrants into the program shall be deemed to have accepted these Terms and Conditions.
3. To enter the program you must fill in the application form on the following web page: https://www.visiondirect.com.au/c/free-sunglasses or send all the necessary information to influencers@smartbuyglasses.com. No product purchase is necessary. If you have any questions about how to enter or in connection with the the program, please contact us on influencers@smartbuyglasses.com.
4. Only one entry per person. Entries on behalf of another person will not be accepted. In total 50 participants will be selected. Participants must have a minimum of 1000 YouTube subscribers.
5. Participants in the program will be notified by email.
6. The participants consent to the use by VisionDirect and its related companies, both before and after the closing date of the program for an unlimited time, of the participant’s video and name for publicity purposes (in any medium, including still photographs and films, and on the internet, including any websites hosted by VisionDirect and its related companies) and in advertising, marketing or promotional material without additional compensation or prior notice.
7. VisionDirect accepts no kind of offensive language and harmful content is strictly forbidden:
   a) If your video is inappropriate, you have to immediately delete the video.
   b) If your video includes anything defamatory or slanderous towards the VisionDirect brand, VisionDirect reserves the right to take legal actions against you.
8. VisionDirect reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this program with or without prior notice due to reasons outside its control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of VisionDirect in all matters under its control is final and binding and no correspondence will be entered into.
9. VisionDirect shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.
10. VisionDirect will send one of the three colour options (black, tortoise, black-tortoise mix) from the Arise Collective brand
   a) You cannot choose the colour.
   b) The product that you receive may not be the exact same model as those that are currently available on our VisionDirect website.
11. You must respect the deadlines.
   a) If you don’t post the video in time (defined in the instruction email), you will need to return the sunglasses (return costs at your charge).
   b) If the glasses arrive broken, contact VisionDirect for further instructions.
   c) If the glasses arrive too late, contact VisionDirect for further instructions.
12. Link to www.VisionDirect.com.au in your video description on YouTube. 
13. Include the keyword in bold and add at least three (can also be combined) of the other keywords either in the video description or title:
   a) Sunglasses review
   b) VisionDirectAU sunglasses review
   c) VisionDirectAU unboxing
   d) Arise Collective
   e) Sunglasses for travels
   f) Eye protection
   g) Makeup for sunglasses
   h) Sunglasses for your face shape
   i) Sunglasses try on
   j) How to pick sunglasses
   k) How to choose the perfect sunglasses
   l) Top sunglasses trends
   m) Designer sunglasses
   n) Sunglasses
   o) Eyewear
14. Don’t mention any other eyewear brands other than VisionDirect and Arise Collective in the video.
15. Post a video about one of the following topics before the defined deadline:
   a) Unboxing
   b) Review
   c) Sunglasses for travel/holiday
   d) Eye protection
   e) Lookbook / how to style
   f) Makeup for sunglasses
   g) Face shape
   h) Any other interesting topic (contact VisionDirect in this case to discuss the idea)

VisionDirect, September 2018


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