Vision Direct prides itself on its customer after sales service. We understand that you want your product delivered as soon as possible after your purchase. Vision Direct guarantees that you will get your order as soon as possible as we process orders 7 days a week.

We are pleased to inform you that for our Frame and Lens deals glasses have a shipping time of 5-7 working days. This VERY FAST SERVICE ensures that you receive your new eyeglasses in the same amount of time as if you were purchasing your eyeglasses from your local optometrist - in some cases sooner. For Designer Eyeglasses (with prescription lenses) and Designer Sunglasses, shipping may be slightly longer. This may be because the product may be located in our overseas warehouses or on backorder from our suppliers (ie: delayed delivery). Please refer to delivery times below:

Category	Shipping Time (Domestic & International)
Frame & Lens Deals	5-7   working days
Designer Sunglasses & Frames	5-11 working days
Designer eyeglasses with prescription	5-14 working days
Designer sunglasses with prescription	5-14 working days
Contact Lenses	5-14 working days
Special Deals Eyewear	3 - 5 working days
Please note: 1. A delivery time of up to 14 working days is unusual and we will always contact you via email with updates regarding the shipping time of your order should your order fall into this category. 2. Transition lenses with a 1.61 special index can take 5-7 working days extra. 3. Prescription tinted lenses will also take an extra 1-3 working days. 4. Shipping Times are applicable to both domestic and international shipping.

To ensure your order arrives quickly we deliver all products via secure registered express airmail. All our orders also have a tracking number to ensure that your package will arrive securely and not get lost during the process. Should there be any delay in shipment for any reason we will always make a point of contacting you.

We provide an Express and Registered delivery service. This will ensure that you will receive your purchase in the safest and fastest possible way. The shipping rate for Australia is based on our flat rate of AUD19.95 for the registered express service. Note there are NO ADDITIONAL or HIDDEN CHARGES on our prices or delivery fees.

We are currently offering worldwide shipping at our basic Australian rate of AUD19.95 for the registered express international air mail service. The delivery time for our international customers is approximately the same as our Australian customers.

With Vision Direct's fully integrated and centralised distribution centre, we are able to ship orders and service all our worldwide customers. We have already delivered our quality eyewear to over 45 countries worldwide! Note that all our designer eyewear originates from Italy where most top brands are made. With our strong international logistics centers we are able to service all our worldwide customers with the latest models at unbeatable prices.

Please note that for orders placed on our website after Monday 14th December, we cannot guarantee that they will arrive before Christmas. Please ensure you checkout on our website before this date. Our Special Deals Section usually dispatches within 2-3 working days and has FREE shipping. We recommend you take advantage of these special offers and super fast delivery.  For more information about our shipping times during XMAS/New Year please see our FAQ.